All items are FINAL SALE unless there is a size discrepancy. In the event that a different size is needed, please send an e-mail to email@example.com with the subject line reading "Size Exchange". If the size is available immediately, you will be notified and asked to send the original product back. The original product must be received first, before the new product will be sent. If the size is not available, you will be notified and given the option to wait for the product to be inventoried or given a store credit to purchase a different product.